Who is TruBalance Financial LLC?
TruBalance Financial LLC is a reputable and fully registered accounts receivable management firm and debt collection agency committed to helping individuals and businesses responsibly address their financial obligations.
Grounded in strict compliance and guided by ethical, industry-leading practices, we approach every account with professionalism and integrity.
We recognize that financial challenges can be complex and personal. Our mission is to support both consumers and businesses in resolving outstanding accounts through respectful communication, practical solutions, and a balanced approach that benefits all parties involved. By fostering transparency and collaboration, we aim to make financial recovery both achievable and sustainable.
- Integrity-driven and compliance-focused
- Respectful conversations, not pressure tactics
- Solutions tailored to each unique situation
- Staff trained in negotiation for over 20 years
- Balanced outcomes for consumers and clients
- Transparent communication from start to finish
Jon Wheldon
Founder & Principal
I founded TruBalance Financial LLC with one clear purpose: to make financial resolution less stressful and more human. I’ve always believed that resolving an account shouldn’t feel intimidating or overwhelming. My passion is creating a process built on calm communication, fairness, and practical solutions that truly work. Every interaction is guided by the idea that clarity reduces anxiety, and respectful conversations lead to better outcomes. My goal is simple — to help people move forward with confidence, knowing they were treated with dignity every step of the way.
Step 1
You may have questions about the Initial Demand Letter you received—that’s completely normal. Our goal is to help you understand what it means and walk you through your options, clearly and without pressure.
Step 2
If the account is verified, we’ll work with you to find a payment solution that fits your situation. We’re here to listen and keep the process fair, flexible, and straightforward.
Step 3
Create a secure Consumer Portal account by clicking “Payments” at the top of the page. From there, you can view documents, track activity, and manage your account at your convenience.
Step 4
Once your balance is resolved, you’ll receive confirmation along with access to your records for future reference. You’re all set.